Select Health Management, Inc.

(239) 398-6429

Contact us at: Jackie Francis,
President, SHM Inc.


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SHM, Inc. has experienced subject matter experts with a proven track record. Our focus is Health care revenue cycle management including providing consultants, project leads and/or interim managers. Support services are for Hospitals and Providers.

Jacqueline Francis, President

Jacqueline (Jackie) Francis, President, Naples, FL

Jackie has more than 30 years of experience as a hospital executive in the areas of revenue cycle management, patient access, admission and registration departments, and managed care contracting. As founder of SHM, Inc., Ms. Francis has been instrumental in leading the centralization of finance departments due to mergers and implementing applications related to productivity and quality in revenue cycle settings.

She has served a national client base of hospitals with services specializing in revenue cycle consulting support spanning over forty hospitals and revenue cycle turnaround companies. Facilities such as University Hospital, Pennsylvania State University, Milton S. Hershey Medical Center, the Hospital University of Pennsylvania (HUP), and St. Vincent's Catholic Medical Centers, New York, have relied on her expertise. She has performed extensive revenue cycle assessments of large university hospital systems and multi-hospital systems, as well as community-based hospitals, and developed subsequent recommendations, supportive implementation action plans, and key performance indicators.

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  • Fellow Health Care Administration (FHFMA)
  • Certified Health Care Professional (CHFP)
  • Fellow American College of Health Care Administrators (FACHE)


  • Bachelors of Science, BS, Pennsylvania State University, University Park, PA
  • Masters in Healthcare Administration, MPA, Pennsylvania State University
  • MT, ASCP, Medical Technologist, American Society of Clinical Pathologists

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Pat Wagner,

Senior Consultant

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Kathleen D. Kelly,

Senior Consultant

Barbara A. Bedard, Senior Consultant

Barbara A. Bedard,

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C. Jeanne Solberg, Senior Consultant

C. Jeanne Solberg,

Senior Consultant